For many people, buying a home is their biggest and most important investment, so they want to work with people who will listen to them, respond to their needs and help them find the best loan program for their goals with the least amount of hassle.

You probably aren't going to get that with a national app.

First Federal Bank & Trust's loan officers work right in the community, so not only do they know mortgages and other loans inside and out, but they are intimately familiar with the real estate market in and around Billings. First Federal Bank & Trust specializes in mortgages, so you know you're always their top priority.

Both Robyn Barta and Tiffany McNeff have received "Gold Leaf Certification from Lending Tree as a best-in-class mortgage professional and hold a 5-star lender review rating for prompt service, competitive rates and client satisfaction," according to their biographies.

Here's a closer look at both loan officers:

Robyn Barta

Robyn Barta

About Robyn: Robyn has more than 20 years of experience in mortgage lending and banking, so she's a master at helping clients find the right loan and leading them through the process for quick approvals and seamless closings.

What Robyn Said: “Whether you are buying or refinancing, I look forward to making your home financing a GREAT experience!”

What a Client Said: “Before I refinanced in July of 2018 I shopped around, talked to several other loan officers, did my research. Robyn Barta at First Federal Bank & Trust is simply the best. I was impressed with her before the process began and was continually impressed throughout the process. She is a consummate professional!” ~ July 2018

How to Contact Her: rbarta@efirstfederal.com, direct: 406.272.1229, mobile: 406.694.6123.

Tiffany McNeff

Tiffany McNeff

About Tiffany: With more than 19 years of banking experience, Tiffany has helped hundreds of homeowners navigate the mortgage process, including many repeat customers.

What Tiffany Said: “I enjoy working hard to help my clients realize their dream of buying a home. It is a rewarding feeling knowing that you were able to help someone achieve such a large milestone."

What a Client Said: “ Excellent customer service! We recently completed a refinance of our home and I was more than pleased with the entire process. From start to finish, Tiffany McNeff, was excellent and exceeded my expectations throughout the process. She guided us through the process with excellent communication and a high level of professionalism. Tiffany provided excellent communication throughout. Very smooth and efficient. Excellent rates as well. I would highly recommend Tiffany and First Federal Bank & Trust for all mortgage needs.” ~ July 2019

How to Contact Her: tmcneff@efirstfederal.com, direct: 406.272.1470, mobile: 406.694.6031.

You can read more reviews and check rates online at efirstfederal.mymortgage-online.com.